Last Updated: October 20, 2025
Pharma Naturalis Industries Ltd. (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, https://vetgoldpets.com/ (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect the personal information we collect from you, in compliance with the Israeli Privacy Protection Law, 5741-1981, and its amendments (including Amendment No. 13).
1. Data Collection and Purpose
We collect information to facilitate business communications (B2B) and improve our website experience.
| Information Type | Data Elements Collected | Source | Purpose of Collection (התכלית) |
| Active/Identifying | Name, Phone, Email, Subject, Message. | Directly from the user via the “Contact Us” form. | To respond to business inquiries, generate and manage leads, and communicate regarding potential commercial partnerships. |
| Passive/Technical | IP Address, device type, browser type, pages viewed, and session duration (via cookies). | Automatically via Cookies (Google Analytics, Facebook Pixel, etc.). | Essential: Site functionality. Analytics: To measure site performance and analyze visitor traffic. Marketing: For re-targeting, marketing campaigns, and ad personalization. |
2. Legal Basis for Processing
We process your data based on: Consent (for non-essential data/marketing) and Legitimate Interest (for essential functions and responding to your direct inquiries).
3. Cookies and Tracking Technologies
We use cookies to enhance your experience. You are notified of our use of cookies via a Cookie Consent Banner upon entering the Site, allowing you to accept or refuse non-essential cookies.
Essential Cookies (No Consent Required): Necessary for basic site function.
Non-Essential Cookies (Consent Required): Analytics Cookies and Marketing/Targeting Cookies.
4. Data Disclosure
We may share your information with Service Providers (CRM, hosting, analytics) and when required for Legal Compliance.
5. Direct Marketing
We will only send you commercial offers if you have provided us with explicit, separate consent. You may revoke this consent at any time.
6. Data Subject Rights
In accordance with Israeli law, you have the right to request:
Access : To review the personal information we hold about you.
Correction : To correct any inaccurate or incomplete information.
Deletion : To request the deletion of your personal information.
7. Contact Information
To exercise your rights, please contact us at: Email: sales@pharma-naturalis.com